HIPAA Privacy Policy

Effective Date: December 31, 2024

At Live Good Pharmacy, we are committed to protecting your privacy and the security of your personal health information (PHI). This policy outlines how we may use and share your PHI, your rights, and how you can reach us with questions or concerns.

Your Health Information Rights

• Request a copy of your pharmacy records.
• Request corrections to information you believe is inaccurate.
• Request a list of those we’ve shared your information with.
• Request private communications or an alternative mailing address.
• Ask us to limit the information we share (we may not always agree).
• File a complaint if you believe your privacy rights have been violated.

Our Responsibilities

• We are legally required to protect your PHI and explain our practices.
• We will notify you promptly if a breach compromises your information.
• We will not share your PHI unless permitted by law or you authorize us in writing.
• We follow HIPAA guidelines and honor the privacy commitments outlined here.

How We Use and Share Your Information

We may use or share your PHI in the following situations:

• To fill prescriptions and coordinate your care.
• With your healthcare providers for treatment.
• To process insurance claims and payments.
• To operate our pharmacy safely and legally.
• When required by law, including public health or law enforcement purposes.
• With trusted business associates under strict confidentiality agreements.

We do not sell or share your information for marketing without your written permission.

Contact Information

If you have any questions regarding this privacy policy or your health information, you may contact us at:

Phone: (718) 221-9300
Email: livegoodpharmacy@gmail.com
Address: 1025 Nostrand Avenue, Brooklyn, NY 11225